01
Less manual work
Recurring handoffs, follow-up and administration can be automated — without making the process more complicated than it needs to be.
CRM · SALES · AUTOMATION · REVOPS
INSO DIGITAL helps B2B teams design, implement and improve HubSpot — from sales process and architecture to automation and integrations.

Selected Clients
A clean pipeline does not help if nobody agrees what the stages mean.
HubSpot is rarely the problem. The fourteen different definitions of “lead” usually are.
The CRM often follows software defaults — not how the business actually sells.
INSO DIGITAL: Clarify the actual process first. Then set HubSpot up around it.
If every salesperson has a different definition of “qualified”, the pipeline is only clear on paper.
Stages are used differently. Required information is missing. Follow-up depends on individuals.
INSO DIGITAL: Design a clear process with Sales and map it into HubSpot so it works in day-to-day use.
A dashboard cannot fix a CRM nobody trusts.
Reporting only becomes reliable when stages, ownership and data speak the same language.
INSO DIGITAL: Define reporting requirements early enough that they shape the CRM architecture.
Copying the same data between three systems every Friday is technically a process. Just not a very good one.
Information moves through spreadsheets, emails and manual updates — and gets lost along the way.
INSO DIGITAL: Map the handoffs and connect HubSpot through workflows and integrations.
What actually changes
01
Recurring handoffs, follow-up and administration can be automated — without making the process more complicated than it needs to be.
02
Clear stages, ownership and required information mean opportunities are less likely to disappear between people, spreadsheets and systems.
03
Management decisions rest on a shared data foundation, not competing definitions and side-spreadsheets.
04
When HubSpot matches how the team actually works, people use it — and the data stays more trustworthy.
05
Requirements, architecture and implementation do not have to be translated between several parties.
Client work
CRM migration · CRM architecture
Pipedrive was replaced with HubSpot — covering CRM architecture, sales process and operational implementation.
From Pipedrive to operating platform
Sales enablement · Marketing events · HubSpot operations
Sales enablement, event processes and ongoing CRM operations in one HubSpot environment.
HubSpot operating environment
Sales-process consulting · CRM architecture · Adoption
The existing sales process translated into a HubSpot model that works day to day and can later be rolled out internationally.
From process to rollout
How we help
The goal is not more HubSpot. The goal is less friction.
01
Clarify how the business actually works, then design HubSpot around it.
02
Sales process, pipeline and reporting so the team works from the same picture.
03
Configuration, workflows and automation that carry the process day to day.
04
Connect systems, keep data reliable — and use AI only where process and data can support it.
05
Training, governance and ongoing development so HubSpot stays in use.
01
New HubSpot implementation or a larger reset.
Requirements → Architecture → Implementation
02
Structure, simplify and develop an existing HubSpot setup.
Audit → Redesign → Optimisation
03
Ongoing senior support for HubSpot and RevOps.
Support → Development → Governance
Method
From requirements and architecture through implementation and ongoing development.
Founder-led
Erol
You work directly with Erol from discovery and architecture through implementation and optimisation.
80+ client projects across CRM, HubSpot, sales and automation.

“Erol supported us as a CRM Marketing/Sales HubSpot expert and developed customised solutions for our needs.”
“Erol is always extremely helpful, listens to what we really need as a business and finds a solution tailored to us.”
“Goals were defined and a roadmap agreed. INSO DIGITAL met all deadlines and the budget — and looked beyond the brief.”
Let’s look at your current situation and agree the next step that is actually worth taking.